Privacy Policy

What We Collect

We strictly limit data collection to the essential information required to operate and improve our platform. Typical data includes:

• Account Details :Full name, verified email address, securely hashed passwords, and system role (individual, cooperative, distributor, or administrator).
• Production Data :Agricultural inventory, harvest locations, quantities, submission dates, and related supply chain metrics.
• Contact Information : Phone numbers and cooperative affiliations necessary for logistical coordination.
• Technical Data : Standard access logs and device metrics required to maintain platform stability and security.

How We Use Your Information

Your data is processed exclusively for the following operational purposes:

• To manage the platform's core functions, including storing and displaying production records and generating analytical reports.
• To authenticate users and enforce role-based security protocols across the system.
• To communicate essential account updates, system alerts, and support responses.
• To comply with regulatory obligations and safeguard the integrity of our digital infrastructure.

Security Measures

We implement robust technical and organizational protocols to protect your personal information. Passwords are encrypted using industry-standard hashing algorithms. Database access is strictly regulated, and we utilize prepared statements to systematically eliminate the risk of injection vulnerabilities.

Data Sharing & Third Parties

Isuka System does not sell or rent your personal data. We only share information with trusted third-party infrastructure providers (such as secure email services) strictly necessary for platform operations. We ensure these partners are bound by stringent confidentiality agreements.

Cookies & Local Storage

We utilize strictly necessary session cookies to maintain your authenticated state and ensure seamless navigation. You may adjust your browser settings to decline cookies, though this will inhibit core platform functionality.

Your Privacy Rights

You maintain the right to access, rectify, or request the permanent deletion of your personal data. To exercise these rights, please contact our support team. We process all inquiries promptly and in accordance with applicable data protection laws.

Data Retention

Personal data is retained only for the duration necessary to provide our services, resolve disputes, and comply with legal requirements. Production metrics are securely archived to maintain the historical accuracy of the cooperative supply chain.

Policy Updates

We reserve the right to amend this policy to reflect platform updates or regulatory changes. Material modifications will be communicated via platform notice, and the effective date above will be updated accordingly.

Contact Us

If you have inquiries or concerns regarding our privacy practices, please contact our Data Protection team atinfo@isuka.rw or submit a request via our Contact page.

This document serves as a transparent summary of our privacy practices. For comprehensive legal terms, please reach out to our administration team directly.

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